Client feedback ...
“I can’t think of any way in which the two home sales that Katie handled for us could have gone any better. Katie is a truly unique combination of energy and calmness, and neither my husband nor I ever had any doubt that we had chosen the right agent. There was nothing about these two sales that went slowly, and the energy that she put into the process ensured that everything went as smoothly as possible. She handled every issue that came up with knowledge creativity, and an understanding of everyone’s needs and wants. When problems arose she handled them calmly, and even more importantly, when offers came in in on both homes that were well over the asking price, she was still calm!
Katie tried to take as little credit as possible for her role in these two sales, but my husband and I have not doubt that the success we have had is thanks to her.”
- Mary and John
“Katie thoroughly tested the market (got 17 brokers' input) before pricing our home. She supplemented her open houses with very creative marketing ploys, such as "sip and see" champagne opens during evening events on Main Street. She went far beyond normal broker duties when required--researching contractors, coordinating moves, hiring stagers, etc. She kept us as sellers informed on the market and on interest in our home every step of the way, always professional and courteous, even in stressful situations. We are very happy with our sales price and the whole process. I highly recommend Katie without any reservations.”
- Jan and Brian
"Katie Norby was very professional and patient with the long and involved process of dealing with a complicated estate. She was excellent at the end with the multiple offers and mounds of paperwork and forms.
She was clever with advertising, including securing the "tiny homes" article.
As a resident, she is very familiar with Marin and that was helpful to us, based in the East Bay but responsible for a Marin property."
- Bob and Al
“Katie was great from start to finish. We were fortunate enough to find her as soon as our realtor search started, by heading into the local Coldwell Banker branch. She was with us every step of the way from that point onwards. We relocated from out- of-state and Katie kept us up to date with new houses as they came on. She really understood what we were looking for, and I trusted her judgment, so as houses came on, she would visit on our behalf, make a Katie-Cam recording of a walkthrough of the house and then send it to us to look at. She told us when she thought it was worth flying in to look at a house and was very patient when house after house wasn't quite right. After 7 months of looking we found a perfect home and Katie helped us seal the deal in a VERY hot market. We couldn't have done it without her. She was a joy to work with and I cannot recommend her highly enough.”
- Cara and Mark
“Katie was a fabulous realtor who we feel very lucky to have worked with. She took the time to understand exactly what we were looking for and went above and beyond to help us in our search. She was always available to answer questions and show properties and as first time buyers she held our hands through the process and made the whole experience fun and stress free. We cannot recommend Katie highly enough to anyone setting out on a house buying journey!”
- Tina and Ben
“I was searching in South Marin for an investment property on my own when I met Katie at an open house in Mill Valley. I had 45 days to purchase and Katie and I spent weeks searching for the 'right' property together and we had fun. She was excellent at communicating and listening to our specific needs for this property. We had made two offers on other homes and were outbid in a rising market. Katie had seen a property in Mill Valley during the broker openings on Wednesdays, she called me to view the same day and we made our offer the next day. The offer was accepted and we had a successful 1031 exchange. Katie is a local and knowledgeable agent in Marin County real estate. We are planning to purchase additional property and will only work with Katie!”
- Kati and Loren
“Katie helped us sell our house. She helped advise us on what sort of improvements and staging were required, advised us to get all of our inspections up front to be able to get great offers that would hold up through the buyers' diligence period and gave us good advice on disclosures so we could feel confident that our buyers had all the necessary information. We got multiple offers and sold for above asking.”
- John and Vincanne
"Ohhh, where should I start. From the very beginning to the very end Katie Norby was a great realtor and best friend. She has been taking care of us just the way the best friend would (we did not know each other prior to start working together). She has been patient, polite, helpfull and understanding. Even with her busy schedule, we still felt like we are priority (no idea how she does it). We have not been the easiest to work with, but she accepted the challenge and helped us and was always by our side. Thanks to her patience and understanding our needs, we got a beautiful house. Highly, very highly reccomend her as a realtor to anybody who needs friend-like realtor."
- Marta and Greg
"I really appreciate Katie's efforts, professionalism and support during my search process. And I especially appreciated her desire to have me be delighted in whatever I might buy rather than pushing for a transaction."
“In addition to being a very knowledgeable agent and wonderful person, Katie is an extremely perceptive listener. She took the time to understand exactly what I needed then patiently educated me in areas that helped me make better decisions about the preparations required for sale. With multiple and diverse offers on the house she was a strong and respectful negotiator and I couldn't be happier with the outcome. Working with Katie was truly collaborative and I look forward to working with her again.”